Privacy policy
Introduction
Your privacy is important to us, so in this document we explain the data that we collect from users, how we use it, and for what, among other indications. Persons over 14 years of age may register as users without the prior consent of their parents, guardians or legal representatives. In the case of children under 14 years of age or persons identified as “legally incapable”, we will always require parental consent, or the guardian or legal representative.
For your information, we will never request more information than we really need for the required services; we will never share it with third parties, except by legal obligation or with your prior authorisation; and we will never use your data for any other purpose not previously indicated.
As a user, you should carefully read this privacy policy on a regular basis, and whenever you enter your personal data, since this document may be modified as the provider may modify any type of information that may appear on the website to comply with the regulations or update the policy, and without the obligation to notify or inform users of these obligations, the publication on the provider’s website being sufficient.
Data controller
Identity: SUBIBOR SL. (also the provider)
CIF: B79214995
Address: AVENIDA JAUME III 12 2 ED, 07012 PALMA DE MALLORCA (ILLES BALEARS)
Email: info@proturhotels.com
SUBIBOR SL., as owner of the Website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April, 2016 (GDPR), Organic Law 3/2018 of 5 December (LOPDGDD) and other current legal regulations regarding the protection of personal data, and by Law 34/2002, of 11 July, on Information Society Services and E-Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organisational nature, to guarantee and protect the confidentiality, integrity, and availability of the data entered.
METHOD OF OBTAINING THE DATA and DATA THAT WE COLLECT:The data we collect and how we obtain it is as follows:
1. through the contact form: name and surname, email, telephone,
2. through the newsletter registration form: name, email,
3. through the registration to the forum and/or comments on it: name, email,
Purpose of data processing
Your personal data will only be used for the following purposes, giving your consent for each of the purposes in the corresponding section of the website:
1. contact form:to answer queries and/or provide information required by the User;
2. newsletter subscription form: to send marketing communications by email, SMS, social communities or any other electronic or physical means, if the User has expressly consented;
3. subscription to the forum and/or commentsin it: once the user has registered in the forum, they will be able to comment within it, both to ask questions and to answer questions;
4. Other purposes:
To carry out the commercial, administrative, fiscal, and accounting procedures that are necessary under the current legislation;
To know your opinion and improve the services provided by the website;
For profiling and usability analysis of the website, through cookies (mentioned in the cookie policy);
Social networks: the use of social networks is specified in the corresponding section.
Use of Photographs: The photographs that are posted on the website are the property of SUBIBOR SL., including those of minors, where in order to obtain these, prior consent has been obtained from parents, guardians, or legal representatives through the signing of the forms made for this purpose by the centres that the minors are part of. However, parents, guardians, or representatives of minors, as holders of their rights, and always by formal written request, may indicate the refusal to use the image of the minor; in this case, the image will be displayed pixelated
You can revoke your consent at any time by sending a message with “Cancel” in the email subject .
According to the LSSICE, SUBIBOR SL. does not SPAM, therefore, it does not send marketing emails that have not been previously requested or authorised by the User. Consequently, in all communications that you will receive from the provider, the user has the possibility to revoke their express consent to receive our communications.
We will not process your personal data for any other purpose than those described, except by legal obligation or judicial requirement.
Decisions based on automated processing will not effect your data.
Legal basis of data processing
The legal basis for data processing is the consent that you provide at the time you provide your data in the corresponding form to carry out the purposes stated, at the time of marking the check box..
The offer or commercial products and services are based on the consent that is requested, without the withdrawal of this consent conditioning the execution of the subscription contract.
Failure to provide the requested personal data or failure to accept this privacy policy makes it impossible to achieve the purposes described above.
In cases where there is a prior contractual relationship between the parties, the legal basis for the development of the administrative, fiscal, and accounting obligations that are necessary under current legislation will be the {35}prior existence of the commercial relationship{36} established between the parties.
Data retention period:
Your data will be retained for the duration of the business relationship with us or until you exercise your right of cancellation, opposition, or revocation of consent. Even having exercised your rights correctly, we must keep your data duly blocked for the duration of the legally established periods in the applicable provisions.
Recipients of data disclosure or transfer:
SUBIBOR SL. does not carry out any disclosure or transfer of data either inside or outside the EU. The provider will only provide information to the security forces under court order or by obligation of a legal norm, without prejudice to the ability to block or cancel your account if there should be an indication of a crime committed by the user. The information provided will be only that available to the provider at that time.
The information you provide to us through this website will be hosted on the servers of SUBIBOR SL, contracted to the company that provides the website. The processing of the entity’s data is regulated by a data processing contract between the provider and this company.
Rights of interested persons:
As a user, you can request the exercise of the following rights before SUBIBOR SL. by submitting a letter to the postal address of the headquarters, or by sending an email to info@proturhotels.com, indicating as Subject: “DATA PROTECTION: RIGHTS OF INTERESTED PARTIES”, and attaching a photocopy of your identification or any similar legal means, as indicated by law.
Rights:
• Right of access: allows the interested party to know and obtain information about their personal data subject to processing.
• Right of rectification or deletion: allows the correction of errors and the modification of data that turns out to be inaccurate or incomplete
• Right of cancellation: allows data to be deleted that is inappropriate or excessive
• Right of rectification or deletion:allows data to be deleted that is inappropriate or excessive and the right of the interested party not to carry out the processing of their personal data or to cease it.
• Limitation of treatment:entails the marking of the personal data stored, in order to limit its future processing, for the exercise or defence of claims.
• Data portability: provision of the data subject to processing to the interested party, so that they can transmit it to another person in charge, without impediments.
• Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects
As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of consent.
You also have the right to file a claim before the controlling authority if you consider that your rights may have been violated in relation to the protection of your data (www.aepd.es).
Security measures:
The data that you provide us will be treated confidentially. The provider has adopted all technical and organisational measures and all levels of protection necessary to guarantee security in the processing of the data and to avoid its alteration, loss, theft, treatment, or unauthorised access, according to the state of the technology and nature of the stored data. It is also guaranteed that the treatment and registration in files, programmes, systems or equipment, premises and centres complies with the requirements and conditions of integrity and security established in current regulations.
Language
The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version will prevail.
Profile analysis
The information provided in the different forms, during interaction with the website and any other data provided during browsing, including the information provided by cookies in relation to browsing habits, implies acceptance of the processing of this data, in order to be segmented or categorised in order to apply them to the activity related to the management of general administration, information, commercialisation of advertising spaces, preparation of profiles, analysis of proposals requested by users/clients, statistical study of services and content used, tastes and preferences, surveys or forms. The data used in the preparation of these profiles is not data that allows users to be identified, but only shows in a graph the type of audience that interacts with the website, by age, country, gender, etc.
The user who accesses this website explicitly consents to the use of this generic information for profiling, segmentation and data categorisation tasks, for the purposes described in the previous section.
Social networks
We inform you that SUBIBOR SL. can have a presence on social media. The processing of the data that is carried out of persons who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of SUBIBOR SL. will be governed by this section, as well as by those conditions of use, privacy policies, and access regulations that belong to the relevant social network in each case and previously accepted by the user.
SUBIBOR SL. will process your data for the purpose of correctly managing your presence on the social network, informing about the activities, products, or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.
The publication of the following content is prohibited:
– That which is allegedly unlawful by national, community, or international regulations or that carries out activities that are allegedly unlawful or contravene the principles of good faith.
– That which violates the fundamental rights of individuals, lacks courtesy on the network, annoys or may generate negative opinions in our users or third parties and any content that SUBIBOR SL. considers inappropriate.
– And in general that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.
Furthermore, SUBIBOR SL. reserves the right to withdraw, without prior notice from the website or the corporate social network, such content that is considered inappropriate.p>
In any case, if you submit personal information through the social network, SUBIBOR SL. will be exempt from liability in relation to the security measures applicable to this platform and the user, in case of wanting to know them, must consult the corresponding particular conditions of the network in question.
Send CV
In the event that the user submits their CV through our website, they are informed that the data provided will be processed so that they can participate in the selection processes that may exist, carrying out an analysis of the applicant’s profile with the aim of selecting the best candidate for the vacant position of the Controller. If there is any change in the data, please notify us in writing as soon as possible, in order to keep your data duly updated.
The data will be kept for a maximum period of one year, after which the data will be deleted, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction. In this sense, after said period has elapsed, and if you wish to continue participating in the selection processes for Controller, please send us your CV again.
The data may be processed and/or communicated to the companies that make up our group during the time your CV is kept for the same purposes previously reported.
Subscription to blog
If the user subscribes to the blog, we inform you that the data provided will be processed to manage your subscription to the blog with notifications of updates and that it will be kept as long as there is a mutual interest to maintain the purpose of the data processing. When it is no longer necessary for this purpose, data will be deleted with adequate security measures to guarantee the pseudonymisation of the data or their total destruction. The data will not be communicated to third parties, except under legal obligation.
Publication of reviews
In the event that the user wishes to publish a review on the internet, we inform them that the data provided will be processed to meet the proposed suggestions, experiences, or opinions regarding the products and/or services to be published on the website and to help other users. The data will be kept as long as there is a mutual interest to maintain the purpose of the processing and, when it is no longer necessary for that purpose, it will be deleted with adequate security measures to guarantee the pseudonymisation of the data or its total destruction. Testimonials will be published on our website. The only personal data of the reviewer that will be published will be their name.
Changes to this privacy policy
SUBIBOR SL. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.
Revocability
The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communication to SUBIBOR SL. in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.
Legislation
In general, the relations between SUBIBOR SL. and the Users of its online services, present on this website, are subject to the Spanish legislation and jurisdiction to which the parties expressly submit, the Courts and Tribunals of Barcelona being competent to resolve all disputes arising from or related to their use.
Contact
The communication of your data will be processed by the Data Controller to SUBIBOR SL. This communication will be used exclusively to process your data to process your request, always in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR), Organic Law 3/2018 of 5 December (LOPDGDD), and other current personal data protection legislation. Your data will not be communicated to third parties, except under legal obligation, and will be retained as long as you do not request its cancellation.
At any time you can exercise the rights of access, rectification, portability, and opposition, or if applicable, the limitation and/or cancellation of the treatment, by requesting in writing, indicating your personal data to AVENIDA JAUME III 12 2 ED, 07012 PALMA DE MALLORCA (ILLES BALEARS) or by email to info@proturhotels.com.
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